32Red Casino Review

Reviewed by Maria Heart on .


Usability Rating: 4.0Rating: 4.0Rating: 4.0Rating: 4.0
Bonus Rating: 4.5Rating: 4.5Rating: 4.5Rating: 4.5Rating: 4.5
Promotions Rating: 4.5Rating: 4.5Rating: 4.5Rating: 4.5Rating: 4.5
Customer Feedback Rating: 5.0Rating: 5.0Rating: 5.0Rating: 5.0Rating: 5.0
Overall Rating: Rating: 4.5Rating: 4.5Rating: 4.5Rating: 4.5Rating: 4.5

Want to gamble with one of the biggest names in the online casino market? 32Red Casino might fit the bill, as it is one of the largest casino brands in the world, with a heavy marketing presence that sees its name on sports jerseys all over Europe.

But simply being a large name brand does not attest its credibility; it all comes down to the gaming experience, the customer service and the company’s stability. Fortunately, this casino meets and exceeds expectations in these areas.

Company Background

32Red Casino is part of 32Red PLC, a British gambling firm incorporated and headquartered in the British Overseas Territory of Gibraltar. The online casino was launched in April 2002 by former Ladbrokes Casino Managing Director, Ed Ware. Using the wealth of experience Ed gained while working for Ladbrokes for over a decade, 32Red has grown immensely to become the benchmark for all online casinos. Simply put, they are an industry leader in the online casino scene.

The compant advertises on television and through various sport sponsorships, having sponsored Aston Villa FC between 2006 and 2008. It is also the major shirt sponsor of Premier League team Swansea City FC, champion of the League Cup in 2013. They also have prominent advertising at other major sporting events.

32 Red Casino has been a firm favorite among online casino fans since its establishment. It has enjoyed regular success from various industry awarding bodies, including six successive Best Casino awards, Best Player Support awards, and more. These awards culminated in 2010, with the ultimate tribute to 32 Red: the title of Best Online Casino of the Decade. This prestigious title was awarded to them by independent gaming watchdog, Casinomeister.

In September 2005, 32Red paved its position as the UK’s premier online gambling company by being listed on the London Stock Exchange. It has an excellent reputation and is considered to be one of the safest online casinos worldwide, paying over £75 million in February 2013.

32Red PLC is proud to be licensed by the Government of Gibraltar and continues to build numerous strategic partnerships with leading companies, who together strive to bring punters the very best and most secure casino gaming experience.

Sign Up Bonus

This operator has an amazing sign up bonus in store for every player who registers a real money account. New players can claim a first deposit bonus of £32 for every £20 deposited on their first purchase – up to £160 free! This means that new players can deposit more if they want to grab a larger bonus.

A bonus calculator is available at the online casino for players to find out the exact amount they’ll receive as bonus on their deposits. The bonus will be credited into their bonus dollar account and will be transferred to their real money account as soon as they meet the wagering requirements of x30.

Website Usability

32Red Casino is powered by leading software provider, Microgaming. It is a well-established brand and is one of the largest gambling technology platforms in the industry. As a result, they are able to offer players an option of a downloadable casino, as well as a Flash-based no-download version.

Those who choose to install the download client will be able to enjoy a richer gaming experience. Not only is the lobby quicker and easier to navigate than its Flash-based counterpart; most of the games have higher resolution, too. This, however, shouldn’t daunt those who are not willing or unable to install the software on their computers because the no-download version works just as well, and offers a decent array of quality casino games.

As of today, more than 500 casino games are available for play on the website, with a huge selection of standard table games like blackjack, roulette, poker and baccarat, as well as several variations of slot machines. Not only this but they also offer progressive jackpots, as well as a variety of arcade games and live casino.

New games are added to the site on a regular basis, so there’s always something new to try out. Sometimes, these are variations on existing games; while some are completely new titles. The games run smoothly, with superb graphics, realistic sound effects and fluid animations. Everything you see is clear, bright and colorful, but very easy on the eye. The sound is crisp and clear. If you prefer a quieter gaming atmosphere, you can adjust sound and music settings to create the perfect mood.

One of the standout elements of the Microgaming software platform is its easy navigation, and 32Red is no exception. Both the download and no-download versions are extremely easy to navigate. In the download version, players can navigate either in list form, using the menu tab found at the left side of the screen, or by game type using the games button. While the no-download version is less intricate in this regard, it also offers comprehensive overviews via a system of tabs and tables.

The website is well-designed, easy to navigate, informative and user-friendly. Splashed in a color that’s true to its namesake, red is most befitting for a casino of this stature. This online casino welcomes players universally with 11 different languages to choose from, and 5 currencies to play.

Promotional Offers

As well as the welcome bonus, 32RedCasino also offers its existing customers with enticing promotions and regular reload bonuses.

One of the amazing promotions currently on offer is the Red Letter Day which is held every Thursday. Play with real money and you can participate in a generous prize draw. Five lucky winners will be picked randomly, each receiving a Red Letter the very next day, containing their share of the 1,000 casino chips!

From the moment you start placing real-money bets, you will immediately be admitted to the Red Ruby Rewards loyalty scheme. Once you become a member, you will get to earn Red Rubies (loyalty points) and climb your way through the four loyalty tiers to reap better rewards. Earn Red Rubies and redeem 10 free casino chips for every 1,000 Rubies earned. Depending on your loyalty level, you can earn different rewards such as birthday bonuses and more.

VIP players will enjoy the benefits of 32RedCasino’s Club Rouge, the best and exclusive players’ lounge that’s reserved for players who have been invited to join the club. As a general rule of thumb, only players in the Gold loyalty tier will be invited to join.

As a Club Rouge member, you will get to receive a lucrative 200% bonus on Red Rubies. Furthermore, the game contributions are set higher, meaning bigger rewards regardless of your chosen casino game. And, unlike regular players, Club Rouge members can exchange Rubies for cash – no wagering requirements! Other special bonuses and promotions include enhanced deposit bonuses, special birthday treats, membership gifts, and exclusive promotions.

Red Ruby Tuesday is something you shouldn’t miss! Every Tuesday, VIP players will have a chance to double their Red Ruby Rewards on selected slots. These will change every month, so keep your eyes peeled for when your favorites are featured.

Payment Method

Players at the site don’t have to worry about revealing their personal and financial details because the online casino uses the latest 128-bit SSL encryption technology to safeguard their money and private information.

You are welcome to play in USD, GBP, CAD, AUD and Euros. The website offers a variety of ways to both deposit and withdraw money. These include debit (Maestro, MasterCard, Visa Debit and Visa Electron) and credit (Visa, MasterCard) cards, as well as popular e-Wallets and prepaid vouchers like PayPal, NETeller, Skrill, ClickandBuy, Click2Pay, EcoCard, EntroPay, UKash, PaySafeCard and Wire Transfer.

Customer Service

All players at on this site will benefit from the very best customer service. Their customer support team is standing by 24/7 to answer queries and address player issues. The online casino supports various languages so players from around the world can easily communicate with the support team.

Offering fast and friendly service, players can contact a customer care agent in four different ways: Live Chat, e-mail, telephone or post. Players looking for immediate assistance will greatly benefit from live chat as this option provides an instant connection to a representative while they can continue using the casino services.


32Red Casino is no doubt one of the best online casinos around, and it’s really difficult to find any fault about this online casino. 32Red has long been a fan favourite, not only because it happens to be one of the most transparent online casinos in the industry, but mainly because it offers outstanding customer service. They have a fantastic range of online casino games, with new titles released every month and fresh, exciting promotional offers every week.

Over and above, the casino is a tough contender packed with features we happen to love. Highly recommended.

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